Terms & Conditions
Acceptance of Terms
By accessing or making a purchase on Kiwish Store, you agree to be bound by these Terms & Conditions, our Privacy Policy, Shipping Policy, and Refund & Return Policy. If you do not agree, please do not use this website.
Who Can Shop With Us
You must be at least 18 years old, or the age of majority in your jurisdiction, and legally capable of entering into a binding contract to purchase from Kiwish Store.
Products, Pricing & Availability
All prices are listed in Malaysian Ringgit (MYR) and are subject to change without prior notice. We take reasonable care to ensure product descriptions, images, and prices are accurate, but errors may occasionally occur. If we discover a pricing or listing error on an order you have placed, we will contact you before processing the order and you may choose to proceed at the correct price or cancel for a full refund. Product availability is not guaranteed until your order is confirmed.
Orders & Our Right to Refuse or Cancel
Placing an order constitutes an offer to purchase, which we may accept or decline. We reserve the right to refuse or cancel any order, including in cases of suspected fraud, pricing errors, stock unavailability, or suspected breach of these Terms. If we cancel an order after payment, you will receive a full refund.
Payment
Full payment is required before an order is processed and shipped. We accept the payment methods displayed at checkout. By providing payment details, you confirm you are authorised to use the selected payment method.
Shipping & Delivery
Shipping timelines, regions, and procedures for delayed or lost parcels are set out in our Shipping Policy, which forms part of these Terms.
Returns & Refunds
Return eligibility, the return window, and refund processing are set out in our Refund & Return Policy, which forms part of these Terms.
Product & Health Disclaimer
Our products are formulated to support a healthy lifestyle and general daily wellness. They are not intended to diagnose, treat, cure, or prevent any disease, and are not a substitute for professional medical advice. Please consult a registered medical practitioner before use if you are pregnant, breastfeeding, taking medication, or have an existing medical condition. Discontinue use and seek medical attention if you experience any adverse reaction.
Intellectual Property
All content on this website — including text, product images, logos, and branding — is owned by or licensed to KLCCHEALTHY SDN. BHD. and protected under Malaysian and international intellectual property laws. You may not reproduce, distribute, or use this content without our prior written consent.
Limitation of Liability
To the fullest extent permitted by Malaysian law, KLCCHEALTHY SDN. BHD. shall not be liable for any indirect, incidental, or consequential loss arising from your use of this website or our products. Our total liability for any claim relating to a product or order is limited to the amount you paid for that product. Nothing in these Terms limits any right or protection you are entitled to under the Consumer Protection Act 1999 or other applicable Malaysian law that cannot be excluded.
Indemnity
You agree to indemnify and hold KLCCHEALTHY SDN. BHD. harmless from any claims, losses, or damages arising from your misuse of this website or breach of these Terms.
Privacy
Our collection and use of your personal data is described in our Privacy Policy, which forms part of these Terms.
Governing Law & Jurisdiction
These Terms are governed by the laws of Malaysia. Any dispute arising from these Terms or your use of this website shall be subject to the exclusive jurisdiction of the courts of Malaysia.
Changes to These Terms
We may update these Terms from time to time. The "Last updated" date at the top of this page will be revised accordingly. Continued use of our website after changes take effect constitutes acceptance of the updated Terms.
Contact Us
KLCCHEALTHY SDN. BHD. (202101040297)
No. 22, Jalan Usahawan 2, Kawasan Perindustrian Setapak, 53200 Kuala Lumpur, Malaysia
Email: kiwish.store@gmail.com
Phone: 016-779 8138